Career

On this page, you can read about my career in the ICT world, where I would to emphasize the more than 20 years in international projects, especially in implementation projects of software, hardware, and telecommunications in international environments, also in transformation projects of all information systems of the company and in e-commerce projects. 

 

Head of Information Technology - Group CIO from January 2021 in Molteni Group, the leading industrial group in the high-end furniture sector, managing brands Molteni & C (furniture), Dada (kitchens), UniFor (office furniture), and Citterio (office partitions). The Molteni group has 4 production sites in Italy with 201,000 square meters, 15 branches all over the world, and owns stores in Paris, London, and New York. In addition, the Contract Division works over particular needs, such as cruise ships, hotels, and residences around the world.

I manage the group information systems department, defining its future strategy. Some examples:

  • Development of synergies and best practices within the group to standardize systems, budgets and reduce costs
  • Integration of all branch offices under one ERP (Acumatica), to allows managing the local Retail and Contract businesses
  • Processes analysis and software development for manage the Contract Division, which works on MTO modality
  • Analysis of the data to improve the reporting (Qlik) and Data Warehouse system
  • Cyber-Security assessment and remediation actions
  • Production Digitalization: MES implementation with an interface to all 4.0 machines in production

 

Manager of Information Systems and Organization (CIO), (July 2015 - January 2021) in Dedar Group & Faubourg (Hermès Group - Paris)  both working on the production of excellent fabrics, curtains, and wallpapers, used in luxury design for interiors.

I manage the Department of Information Systems and Organization, both for the headquarters in Italy and for branches and showrooms in France, United States, Germany, UK, Russia, Japan, and Dubai. The department offers ICT services that allow business growth and transformation through technological innovation.

My first task was to create the Department from scratch, so I developed these three main points:

  • I have defined an Organization divided into the Application Area, which deals with Business Processes and the applications that support them, and Technical Area which innovates in infrastructures, telecom, and Service Desk.
  • I have created a Strategy in order to always allow all our users to develop their work with all the necessary information.
  • I have implemented a Methodology of work involving People, Processes, and Technology to allows us to collect requests and develop them, providing ever feedback to our users.

With these main active points, I was able to develop successful projects such as:

  • New ERP & PLM system for the group implementation between 2015 and 2020 and CRM between 2019 and 2020. In the beginning, I was in charge to map and update all business processes, drafting the Business Requirements to create the Request for Proposal for the software and partners' selection, and negotiating the Contract Agreement with the partner. To complete the project, I’m in charge of Blueprints validation, installing the environments and load the data, supervising user acceptance tests and training, and at last the cutover plan.
  • Digital Transformation: To share with our customers our processes and information; using web service, e-commerce, App, CRM services.
  • Logistics: Integration of ERP and WMS to use systems of vertical automated warehouse, Automatic Guided Vehicle, RFID, lift systems, PLC, and packing line in an 8.000m2 warehouse

 

Head of Technology and Innovation (CTO) (March 2011 - April 2015) in LEROY MERLIN Italy, retail DIY company.

As a Technical Manager, I managed the team that, for the headquarters (Milano) and for the 47 stores in Italy, has collaborated in the transformation from multichannel to cross-channel company, that guarantee the collaboration among Sales (stores, e-commerce, call center), Distribution (logistics, transport, and delivery) and Communication (marketing, internet), to offer homogeneity and coherence to our customers in all phases of purchase in all possible channels.

Within this process of business transformation and the company's reorganization, I would distinguish from my work:

  • Processes: I selected and implemented an ESB middleware system (Software AG), which allowed us to implement an SOA architecture in all our services and to map, model, and monitor all our processes.
  • Supply Chain: I defined the processes and implemented a new WMS (Manhattan Associates) for our central warehouse, which allowed us to work in cross-docking with all the products.
  • e-Commerce: To launch the e-commerce site, I decided to create a Hybrid Cloud, which connects the Amazon Public Cloud, with production servers in the Private Cloud, to guarantee the availability of info in products, stocks & payments. This e-commerce project allowed me to win the "Cloud Innovation Award" at the Milan Polytechnic in 2013.
  • Call Center: I have selected and implemented a virtual call center with IVR and CTI (Genesys) for e-commerce customers who redirect the call to the 47 stores, also defining a system to purchase by telephone.
  • Infrastructures: After doing a report of business impact analysis of applications (BIA) I projected a Private Cloud where to split the applications into three Data Centers: one with sales support and cash’s applications in the stores, another with the core business applications in outsourcing in Milan and the last one in France; to guarantee high availability.
  • International Strategy: Attending ADEO’s meetings to define the Information Systems strategy in all business units.

 

Information Systems Director (CIO), (July 2010 - March 2011), Grupo Interbus a company of passenger transport.

Director of Information Systems Department:

  • Elaborate Systems Information Plan.
  • Budget & Investment managing.
  • Organize the department's staff, defining skills, and hiring's profile.
  • To establish the policies, rules & methods of ICT.
  • To manage the users' requirements. Negotiations with technological suppliers to reduce cost

Manager area RUN & Project Manager & Development:

  • Manage the company Infrastructure, Service Desk, and SLA (ITIL).
  • Project manager for real-time development to control bus itinerary and passengers on board

Member of Board Directors:

  • To participate in the strategic decisions, in order to align the business and technology 

Information Systems Director (CIO), (June 2008 - June 2010), Neo Advertising a Swiss company of digital signage. 

Director of Information Systems Department:

  • Elaborate Systems Information Plan. Budget & Investment managing.
  • Organize the department's staff, defining skills, and hiring's profile.
  • To establish the policies, rules & methods of ICT.
  • Report the Systems Information local actions to headquarters.
  • Establish the tools to resolve efficiently the needs of internal & external customers.
  • Negotiations with technological suppliers to reduce ICT cost

Manager Area RUN & Infrastructure:

  • To manage the company Infrastructure, Service Desk & SLA (ITIL)

Manager Area Project Manager & Development:

  • Manager of a developer's team in .Net and Java for internal and external clients.
  • Responsible for digital signage solution deploying, contents development, and software.
  • Responsible for CMS and Website development.
  • Member of IT international committee to define methodologies and technologies to corporate use

Support for Pre-Sales:

  • Contributing to company sales working on new customer acquisition.

Member of Board Directors:

  • To participate in the strategic decisions, in order to align the business and technology 

 

Business Solution Manager (December 2005 - May 2008) in EUROPCAR, rent a car company.

As a Head of Information Systems Department, working on development, management, deployment, and upgrading the company's software, at the national and corporate level: 

Manager of the Department:

  • Coordination, organization, management, forecast and budget, human resources, and leading their staff (Senior Consultants, Projects Manager, and Technicians).

Support for Board Directors:

  • Project viability definition, study, and deployment of new IS solutions, doing reporting and presentations of new solutions and innovations.

Management internal developments:

  • Managing Process Business & Technological consultancy to offer the best solutions to the departments' needs and the development and integration into the corporate solution.

Definition of Methodology and Strategy:

  • Identification and definition, at the international level, of methodology, strategy, and the IT solutions for all countries, and manage their local deployment.

Project Management:

  • Management of software developments, hardware, and telecommunications at a national and corporate level, doing budget control, timings, quality, and development of projects.
  • Technological Solutions for Customers with Reporting solutions, billing (EDI), and integration with booking systems 

Project Manager / Senior Consultant of Technology and Finances, (March 2001- November 2005) in Indra, a company of consulting and technological development.

Project Manager:

  • Iberia: Re-engineering of tickets database (Cobol-DB24-Java)
  • Ave: Consulting and development of SIV (Traveler Information) for train AVE Madrid-Lleida (J2EE).
  • Indra: Indra corporation’s website (Fat Wire)
  • TourSpain: Definition, analysis, and development (.Net)
  • Banesto: Consulting and analysis for the Investment Site. (UML)
  • Inversis: Broker Online of Caja Ahorros Mediterráneo using services of White Brand of (J2EE).

Senior Consultant on Technology or Finances:

  • Offering: Banesto, Broker Online CAM & Caja Madrid, Novartis, etc…
  • Consultant of Technology or Finances: Renault Financing, Banesto Investments Site, CAM Broker Online, TICE (e-ticketing), INE 2001-Census by Internet, BMB (Outsourcing of banking systems)  

 

Project Manager R&D, (June of 2000 - February 2001) in El Corte Inglés, Retail Company. In the R&D middleware department, working on the strategic definition of new methodologies and technologies for Web Applications.

 

Analyst/ Project Manager R+D, (June 1999 - July 2000) in Difusio &Telemarketing Grup, Call Center company. Working on projects of R+D to integrate telephone switchboards with applications, intranets, or websites to control & reporting.

 

Systems Administrator (October 1998 - June 1999) in Software y Gestión Informática company dedicated to the development of ERP software, "turnkey" type, programs for sales and accounting management. 

 

Systems Administrator (November 1996 - February 1997) in Logic Control dedicated to the construction and installation of PC.